Location/Directions
Your customers have heard of you, and are eager to come! BUT they don’t know the way. All they have to do is send a coded SMS to DAPAT and receive detailed instructions on the best ways to get to one of your locations. Voila! Your customers look for you! They even receive your contact details and opening hours for future use.
Feedback/Suggestions
After a recent transaction, your customers send you a score via SMS DAPAT about their recent business experience and service. Instant feedback! This goes straight to your database for later analysis. Regardless of how they graded you, they are happy it was so simple to get the message across. Give them something in return for this to increase the response level.
General Inquiry
Clients and customers would naturally have many questions to ask! Since SMS is the fastest and most common form of communication in this modern era, DAPAT is able to provide you with a virtual information desk that extends beyond working hours! Allow your customers the privilege of asking general questions and receiving instantaneous response.
Email / MMS brochures
So you feel 160 charcters is too little to inform properly then send an email or an MMS brochure with pictures of services upon SMS-request from customers. Here is where “A picture paints a thousand words” appplies very suitably.
Quotes
Send quotes and cover confirmations by SMS. You could even set up for pre-arranged payments to continue or extend certain insurance coverage just by sending an SMS.
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